[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"pubgrp:cv-store-complaint:ko:en":3},{"type":4,"slug":5,"title":6,"level":7,"goal":8,"image_path":9,"is_locked":10,"is_daily_free":10,"turns":11,"chars":113,"otherName":29,"meName":20,"keyWords":116,"keyGrammar":157,"voices":165},"conversation","cv-store-complaint","Store Complaints","intermediate","Make a polite complaint and request a solution using 아\u002F어 주세요.",null,false,[12,16,27,36,43,50,57,64,71,78,85,92,99,106],{"type":13,"who":13,"side":14,"en":15,"ko":9},"narration","left","A customer walks up to the service counter holding a shopping bag, looking a little annoyed.",{"type":17,"who":18,"side":19,"role_name":20,"en":21,"ko":22,"ko_audio":23,"audio":24,"hint":9,"answers":25,"distractors":26},"text","me","right","Customer","저기요, 지난주에 여기서 산 이어폰인데요, 한쪽에서 소리가 안 나요.","Excuse me, these are earphones I bought here last week, but one side has no sound.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F9dc36875-82d6-4b7f-86b7-b9d61e581c79.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fbbfe64c0-c58a-4803-9cce-a01a665b7fe3.mp3",[],[],{"type":17,"who":28,"side":14,"role_name":29,"en":30,"ko":31,"ko_audio":32,"audio":33,"hint":9,"answers":34,"distractors":35},"other","Manager","아, 그러셨어요? 불편을 드려서 정말 죄송합니다. 제품 좀 확인해 주시겠어요?","Oh, is that so? I'm truly sorry for the inconvenience. Could you let me take a look at the product?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F1d5fefcb-714c-4eca-b5fa-d6a8d5acc0e6.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fc2c3561e-cb1f-4b5d-92aa-2a34fc27dab9.mp3",[],[],{"type":17,"who":18,"side":19,"role_name":20,"en":37,"ko":38,"ko_audio":39,"audio":40,"hint":9,"answers":41,"distractors":42},"네, 여기 있어요. 새 건데 벌써 이러니까 좀 당황스럽네요.","Sure, here it is. It's brand new but already like this, so I'm a bit flustered.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F792169a0-0a96-4f6c-9619-92baa2c89067.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F22e23a78-67a0-4b61-bfd5-04f232601403.mp3",[],[],{"type":17,"who":28,"side":14,"role_name":29,"en":44,"ko":45,"ko_audio":46,"audio":47,"hint":9,"answers":48,"distractors":49},"확인해 보니 정말 불량이 맞네요. 혹시 영수증 좀 보여 주시겠어요?","Having checked it, it really is a defect. Could you show me your receipt, please?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fd06ae505-f96d-4417-bb92-72f2f0564483.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F25c66c76-5127-4d4f-868f-dae1b497d611.mp3",[],[],{"type":17,"who":18,"side":19,"role_name":20,"en":51,"ko":52,"ko_audio":53,"audio":54,"hint":9,"answers":55,"distractors":56},"영수증은 문자로 받았어요. 잠깐만요… 여기 이거 확인해 주세요.","I got the receipt as a text message. One second… please check this one.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F42a62053-57d9-494c-b435-85dd94beb4b7.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F57b345f4-527d-4f96-b241-42cd240ead6a.mp3",[],[],{"type":17,"who":28,"side":14,"role_name":29,"en":58,"ko":59,"ko_audio":60,"audio":61,"hint":9,"answers":62,"distractors":63},"네, 확인됐습니다. 그럼 새 제품으로 교환해 드릴까요, 아니면 환불해 드릴까요?","Yes, it's confirmed. Would you like an exchange for a new product, or a refund?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fd053b985-84ff-40cf-b96f-1de5c1e349aa.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F138fa55e-a089-461a-849a-c9bc4ad93841.mp3",[],[],{"type":17,"who":18,"side":19,"role_name":20,"en":65,"ko":66,"ko_audio":67,"audio":68,"hint":9,"answers":69,"distractors":70},"음… 같은 제품이 또 불량일까 봐 걱정돼서요. 그냥 환불해 주세요.","Hmm… I'm worried the same product might be faulty again. Just give me a refund, please.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F79fc9f31-202a-49c4-b42d-9693488e5edc.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F0bdc464a-84ea-4fa5-aa46-18a9744d0433.mp3",[],[],{"type":17,"who":28,"side":14,"role_name":29,"en":72,"ko":73,"ko_audio":74,"audio":75,"hint":9,"answers":76,"distractors":77},"알겠습니다. 그런데 환불은 결제하신 카드로만 처리해 드릴 수 있어요.","Understood. However, the refund can only be processed to the card you paid with.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fded23f40-94ea-4c40-9f16-e88699d2502d.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F862c1e74-df16-4109-97c7-d2b5f9600018.mp3",[],[],{"type":17,"who":18,"side":19,"role_name":20,"en":79,"ko":80,"ko_audio":81,"audio":82,"hint":9,"answers":83,"distractors":84},"아, 그 카드 지금 안 가지고 왔는데… 다른 방법은 없을까요?","Oh, I didn't bring that card with me right now… is there no other way?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F88767c3b-45a2-49ae-8228-2005189867cb.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F68b12544-81de-40c5-98fc-08ad1131ab8f.mp3",[],[],{"type":17,"who":28,"side":14,"role_name":29,"en":86,"ko":87,"ko_audio":88,"audio":89,"hint":9,"answers":90,"distractors":91},"그러시면 계좌 환불도 가능해요. 계좌번호를 여기에 적어 주세요.","In that case, a bank transfer refund is also possible. Please write your account number here.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fefea69b2-74b4-4f15-9075-3c677cb81c58.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F34beecdb-9b31-45b9-bc8c-89e2d31c164c.mp3",[],[],{"type":17,"who":18,"side":19,"role_name":20,"en":93,"ko":94,"ko_audio":95,"audio":96,"hint":9,"answers":97,"distractors":98},"다행이네요. 그럼 이 종이에 적으면 돼요? 언제쯤 입금돼요?","That's a relief. So I write it on this paper? Around when will the money come in?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fa443be08-3e3b-431d-a44a-11aaafe6e05c.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F6d22563e-d91b-484d-a5c6-4da22d62c8c0.mp3",[],[],{"type":17,"who":28,"side":14,"role_name":29,"en":100,"ko":101,"ko_audio":102,"audio":103,"hint":9,"answers":104,"distractors":105},"네, 거기에 적어 주시면 오늘 안으로 바로 처리해 드릴게요. 정말 죄송했습니다.","Yes, if you write it there, I'll process it right away, within today. I'm very sorry about this.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F183da613-5db7-448c-9969-dfa990bcfefb.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F82ffd224-fd64-431b-8f3b-07e0984fea93.mp3",[],[],{"type":17,"who":18,"side":19,"role_name":20,"en":107,"ko":108,"ko_audio":109,"audio":110,"hint":9,"answers":111,"distractors":112},"빨리 처리해 주셔서 감사해요. 그럼 잘 부탁드릴게요.","Thank you for handling it quickly. Then I'll leave it in your hands.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fd177b576-5add-43b9-ab47-7553a987f398.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fe52cc719-9714-4021-8cf8-75096007291e.mp3",[],[],{"npc":114,"me":115},"https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fchar\u002Fko\u002Fmanager.png","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fchar\u002Fko\u002Fcustomer.png",[117,122,127,132,137,142,147,152],{"en":118,"ko":119,"pron":120,"audio":121},"환불","refund","hwanbul","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Fd88dbb7a-1b7a-4425-92b6-5070f01affd8.mp3",{"en":123,"ko":124,"pron":125,"audio":126},"영수증","receipt","yeong-su-jeung","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F89a4369d-0d60-4769-8039-d300c7d9e698.mp3",{"en":128,"ko":129,"pron":130,"audio":131},"불량","defect \u002F faulty","bul-lyang","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F6d89cce2-fed7-4f23-a318-e6422b874f5f.mp3",{"en":133,"ko":134,"pron":135,"audio":136},"교환","exchange","gyo-hwan","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F2a8f3b07-a774-4d3e-8e67-bab3e0af7edb.mp3",{"en":138,"ko":139,"pron":140,"audio":141},"확인하다","to check \u002F confirm","hwa-gin-ha-da","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Faa9486a2-dd7e-4fc6-a6ef-1bd0025293c5.mp3",{"en":143,"ko":144,"pron":145,"audio":146},"죄송하다","to be sorry","joe-song-ha-da","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F8d3dad0e-72bc-49f6-b6aa-879f54970324.mp3",{"en":148,"ko":149,"pron":150,"audio":151},"처리하다","to handle \u002F process","cheo-ri-ha-da","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F50138d56-26e7-4144-a51d-4082a37713df.mp3",{"en":153,"ko":154,"pron":155,"audio":156},"고객님","customer (polite term)","go-gaeng-nim","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F26644a2c-637e-4012-bdc3-a83184f963f3.mp3",[158],{"slug":159,"title":160,"formula":161,"gloss":164},"kg-a-juseyo","아\u002F어 주세요 (해 주세요)",[162,163],"Verb stem + 아\u002F어 + 주세요","Verb + 아\u002F어 주세요","Making polite requests with 아\u002F어 주세요",{"left":166,"right":172},{"id":167,"name":168,"gender":169,"accent":170,"image":171},6,"민준","male","KR","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fvoice\u002Fko-minjun.png",{"id":173,"name":174,"gender":169,"accent":170,"image":175},12,"도윤","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fvoice\u002Fko-doyoon.png"]