[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"pubgrp:cv-store-complaint:en:ja":3},{"type":4,"slug":5,"title":6,"level":7,"goal":8,"image_path":9,"is_locked":10,"is_daily_free":10,"turns":11,"chars":120,"otherName":19,"meName":123,"keyWords":124,"keyGrammar":165,"voices":173},"conversation","cv-store-complaint","店舗への不満","intermediate","店で購入した商品の不満を伝え、返金または交換を求める表現を学ぶ。",null,false,[12,16,26,36,43,50,57,64,71,78,85,92,99,106,113],{"type":13,"who":13,"side":14,"en":15,"ko":9},"narration","left","客が壊れた電気ケトルを持って店に戻ってきた。",{"type":17,"who":18,"side":14,"role_name":19,"en":20,"ko":21,"ko_audio":22,"audio":23,"hint":9,"answers":24,"distractors":25},"text","other","店員","Hi there, how can I help you today?","いらっしゃいませ、本日はどのようなご用件でしょうか?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fe180e06c-e2fb-439e-91ee-7cad59e2bd02.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fcf1f2b0e-d1b0-499c-b02e-9132293cbbbc.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":30,"ko":31,"ko_audio":32,"audio":33,"hint":9,"answers":34,"distractors":35},"me","right","客","Hi. I've bought this kettle from you last week, and it's already stopped working.","先週こちらでこのケトルを買ったんですが、もう壊れてしまったんです。","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fb1d82519-169e-4238-a941-2b03c729e11f.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Ffb5a6eb3-e930-4a64-a470-56c3a296938d.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":37,"ko":38,"ko_audio":39,"audio":40,"hint":9,"answers":41,"distractors":42},"Oh, I'm sorry to hear that. Have you tried plugging it into a different outlet?","それは申し訳ございません。別のコンセントで試されましたか？","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F91dfab72-640a-48fb-b452-ea46c074dccd.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fce5b8f16-c7bb-456e-a60c-c84ea67ea41c.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":44,"ko":45,"ko_audio":46,"audio":47,"hint":9,"answers":48,"distractors":49},"Yes, I have. I've checked three different outlets, and it still won't turn on.","はい、3つのコンセントで試しましたが、それでも電源が入りません。","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F99ae11b8-7ea5-446e-bb66-a1fbc972a3c4.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fb3f18f3b-5b59-426e-82dc-29a263a586e3.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":51,"ko":52,"ko_audio":53,"audio":54,"hint":9,"answers":55,"distractors":56},"I see. Have you kept the receipt, by any chance?","なるほど。もしかしてレシートはお持ちでしょうか？","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fe8ad8a84-0e79-4c5c-b8d3-e98002b566cf.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F6961d5dd-50b5-46ff-afba-e3908f406ca5.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":58,"ko":59,"ko_audio":60,"audio":61,"hint":9,"answers":62,"distractors":63},"Yes, I've got it right here. I've also brought the original box.","はい、ここにあります。元の箱も持ってきました。","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F88927960-b6eb-4239-a81a-f06a3afe1843.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fd91d9a45-1080-4b1c-bdf8-497e3aa857c0.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":65,"ko":66,"ko_audio":67,"audio":68,"hint":9,"answers":69,"distractors":70},"Perfect, thank you. Since you've had it for less than two weeks, it's still under warranty.","完璧です、ありがとうございます。購入から2週間以内なので、まだ保証期間内ですね。","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F1d78f7e1-7c72-4f2d-98e6-055140150914.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F6369fd44-0cc0-46f9-aeae-8052937b4a35.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":72,"ko":73,"ko_audio":74,"audio":75,"hint":9,"answers":76,"distractors":77},"That's a relief. Could I get a full refund, or would an exchange be quicker?","それは安心しました。全額返金してもらえますか、それとも交換の方が早いですか？","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F228d752d-2d46-438a-95ca-ce4a5aa6bcfd.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F17fc03ba-0dab-4bd5-8b40-62455fc97f66.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":79,"ko":80,"ko_audio":81,"audio":82,"hint":9,"answers":83,"distractors":84},"We can do either. Since we've had a few complaints about this model already, I'd recommend a refund instead.","どちらも可能です。このモデルについては既にいくつか苦情が来ているので、返金をお勧めします。","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F0dc1cf8f-a65a-49f7-8ee1-d6b8b076fedf.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F772a1a53-7008-4b29-ab22-3de27cc05255.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":86,"ko":87,"ko_audio":88,"audio":89,"hint":9,"answers":90,"distractors":91},"Oh really? I haven't heard that before. A refund sounds better then.","え、そうなんですか？知りませんでした。それなら返金の方がいいですね。","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F1fe124c8-ee91-45c0-ab52-5c3c662efe15.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F0af33280-b6a9-443e-a0af-f38fc27ff94d.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":93,"ko":94,"ko_audio":95,"audio":96,"hint":9,"answers":97,"distractors":98},"I completely understand, and I apologize for the inconvenience. I've just processed your refund now.","よく分かります、ご不便をおかけして申し訳ございません。ちょうど今、返金処理をいたしました。","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fa518cfae-a0ac-47ff-bd87-18b644d6bd1d.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fb6732c8b-7151-45d3-9c49-f530adea5eaa.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":100,"ko":101,"ko_audio":102,"audio":103,"hint":9,"answers":104,"distractors":105},"That was fast! I really appreciate you sorting this out so quickly.","早いですね！こんなに早く対応していただき、本当に助かります。","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F36fd37fa-6598-4c6b-b78c-a4daa19cbfa9.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F9d4f6aed-47b9-4b88-92f0-8f2e582659ce.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":107,"ko":108,"ko_audio":109,"audio":110,"hint":9,"answers":111,"distractors":112},"Of course. You should see the amount back on your card within a few business days.","もちろんです。数営業日以内にカードに返金額が反映されるはずです。","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F9a38d3dc-daf7-4ea6-9911-eff1f590951c.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fe691c401-b676-491f-8dca-a0515e8e5b8e.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":114,"ko":115,"ko_audio":116,"audio":117,"hint":9,"answers":118,"distractors":119},"Great, thank you so much for your help today.","よかったです、今日は本当にありがとうございました。","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F2c2ee7ae-0433-4faf-99f2-fdd3121582bf.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F88142aec-d5c2-4765-be27-3ea34094e710.mp3",[],[],{"npc":121,"me":122},"https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fchar\u002Fen\u002Fshop-clerk.png","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fchar\u002Fen\u002Fcustomer.png","お客さん",[125,130,135,140,145,150,155,160],{"en":126,"ko":127,"pron":128,"audio":129},"refund","返金","リファンド","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Fd655a017-e281-49b2-a62f-16a6abf0a2f5.mp3",{"en":131,"ko":132,"pron":133,"audio":134},"receipt","領収書","レシート","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Fbd8cec6c-9828-42f7-9298-7e563a111e71.mp3",{"en":136,"ko":137,"pron":138,"audio":139},"broken","壊れた","ブロークン","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F1c88e14a-8a9e-445d-bbf2-d4a301d9bc59.mp3",{"en":141,"ko":142,"pron":143,"audio":144},"exchange","交換する","イクスチェンジ","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F3679babc-d8a9-4654-8b13-c0e67ec9fecc.mp3",{"en":146,"ko":147,"pron":148,"audio":149},"complaint","苦情","コンプレイント","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Fe873cdc4-db88-4975-850b-c6d16621a24b.mp3",{"en":151,"ko":152,"pron":153,"audio":154},"warranty","保証","ワランティ","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F88144746-8b1c-4efc-8b25-4956a50382ca.mp3",{"en":156,"ko":157,"pron":158,"audio":159},"inconvenience","不便","インコンビニエンス","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Faacd941e-8eca-4607-abb9-f3a1c32f43f0.mp3",{"en":161,"ko":162,"pron":163,"audio":164},"apologize","謝る","アポロジャイズ","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F0ce58b00-c68a-47a8-bfe2-6282fe09277f.mp3",[166],{"slug":167,"title":168,"formula":169,"gloss":172},"gr-present-perfect","현재완료 (have + p.p.)",[170,171],"have \u002F has + 過去分詞 (past participle)","主語 + have\u002Fhas + p.p. (+ 目的語\u002F副詞)","現在完了 vs 単純過去 — 「過去が今と繋がっていますか?」",{"left":174,"right":180},{"id":175,"name":176,"gender":177,"accent":178,"image":179},1,"Rachel","female","US","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fvoice\u002Fen-rachel.png",{"id":181,"name":182,"gender":183,"accent":178,"image":184},2,"Bill","male","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fvoice\u002Fen-bill.png"]