[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"pubgrp:cv-store-complaint:en:ko":3},{"type":4,"slug":5,"title":6,"level":7,"goal":8,"image_path":9,"is_locked":10,"is_daily_free":10,"turns":11,"chars":120,"otherName":123,"meName":124,"keyWords":125,"keyGrammar":161,"voices":169},"conversation","cv-store-complaint","매장 불만","intermediate","店で購入した商品の不満を伝え、返金または交換を求める表現を学ぶ。",null,false,[12,16,26,36,43,50,57,64,71,78,85,92,99,106,113],{"type":13,"who":13,"side":14,"en":15,"ko":9},"narration","left","고객이 고장 난 전기 주전자를 들고 매장에 다시 찾아왔다.",{"type":17,"who":18,"side":14,"role_name":19,"en":20,"ko":21,"ko_audio":22,"audio":23,"hint":9,"answers":24,"distractors":25},"text","other","店員","Hi there, how can I help you today?","안녕하세요, 무엇을 도와드릴까요?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F593bdd67-0fd7-4996-b96a-049753cb1a9f.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fcf1f2b0e-d1b0-499c-b02e-9132293cbbbc.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":30,"ko":31,"ko_audio":32,"audio":33,"hint":9,"answers":34,"distractors":35},"me","right","客","Hi. I've bought this kettle from you last week, and it's already stopped working.","안녕하세요. 지난주에 여기서 이 주전자를 샀는데, 벌써 고장 나버렸어요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Ff2caf066-1746-494c-b0e3-0a483d46745e.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Ffb5a6eb3-e930-4a64-a470-56c3a296938d.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":37,"ko":38,"ko_audio":39,"audio":40,"hint":9,"answers":41,"distractors":42},"Oh, I'm sorry to hear that. Have you tried plugging it into a different outlet?","아, 그러셨군요. 죄송합니다. 혹시 다른 콘센트에 꽂아보셨나요?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F89d0f201-5839-48c6-bb5d-d6a57756ba5d.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fce5b8f16-c7bb-456e-a60c-c84ea67ea41c.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":44,"ko":45,"ko_audio":46,"audio":47,"hint":9,"answers":48,"distractors":49},"Yes, I have. I've checked three different outlets, and it still won't turn on.","네, 해봤어요. 세 군데 다른 콘센트에 꽂아봤는데도 여전히 켜지지 않아요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fff78b6fd-bc14-44b1-9a8d-ed4ef4e5e710.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fb3f18f3b-5b59-426e-82dc-29a263a586e3.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":51,"ko":52,"ko_audio":53,"audio":54,"hint":9,"answers":55,"distractors":56},"I see. Have you kept the receipt, by any chance?","그렇군요. 혹시 영수증은 가지고 계신가요?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F9621695e-6f79-421b-aeb5-b32382424761.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F6961d5dd-50b5-46ff-afba-e3908f406ca5.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":58,"ko":59,"ko_audio":60,"audio":61,"hint":9,"answers":62,"distractors":63},"Yes, I've got it right here. I've also brought the original box.","네, 여기 있어요. 원래 상자도 가져왔어요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F74e6a4b9-c754-4af5-b8de-ff2a58355905.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fd91d9a45-1080-4b1c-bdf8-497e3aa857c0.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":65,"ko":66,"ko_audio":67,"audio":68,"hint":9,"answers":69,"distractors":70},"Perfect, thank you. Since you've had it for less than two weeks, it's still under warranty.","완벽하네요, 감사합니다. 구매하신 지 2주가 안 되셨으니 아직 보증 기간 안에 있으시네요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F56cb684d-b28e-4f93-8d70-137167739fcd.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F6369fd44-0cc0-46f9-aeae-8052937b4a35.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":72,"ko":73,"ko_audio":74,"audio":75,"hint":9,"answers":76,"distractors":77},"That's a relief. Could I get a full refund, or would an exchange be quicker?","다행이네요. 전액 환불받을 수 있을까요, 아니면 교환이 더 빠를까요?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fed0d1037-672f-4f16-a970-f97bb564e2bc.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F17fc03ba-0dab-4bd5-8b40-62455fc97f66.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":79,"ko":80,"ko_audio":81,"audio":82,"hint":9,"answers":83,"distractors":84},"We can do either. Since we've had a few complaints about this model already, I'd recommend a refund instead.","둘 다 가능해요. 다만 이 모델에 대한 불만이 몇 건 있어서, 환불을 추천드려요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Faf39d8c0-d7d2-42f1-b9a4-76c9c17710a3.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F772a1a53-7008-4b29-ab22-3de27cc05255.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":86,"ko":87,"ko_audio":88,"audio":89,"hint":9,"answers":90,"distractors":91},"Oh really? I haven't heard that before. A refund sounds better then.","아, 그래요? 처음 듣는 얘기네요. 그럼 환불이 낫겠어요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F31ceb537-772f-475e-a9d1-2dbd40ae1cb1.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F0af33280-b6a9-443e-a0af-f38fc27ff94d.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":93,"ko":94,"ko_audio":95,"audio":96,"hint":9,"answers":97,"distractors":98},"I completely understand, and I apologize for the inconvenience. I've just processed your refund now.","충분히 이해합니다. 불편을 드려서 죄송해요. 방금 환불 처리해드렸어요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F907719a6-a2d2-4260-a1f1-ef39fa879f0c.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fb6732c8b-7151-45d3-9c49-f530adea5eaa.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":100,"ko":101,"ko_audio":102,"audio":103,"hint":9,"answers":104,"distractors":105},"That was fast! I really appreciate you sorting this out so quickly.","빠르네요! 이렇게 신속하게 처리해주셔서 정말 감사해요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F7ec755aa-68d7-4cf0-a8b7-1583966adb32.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F9d4f6aed-47b9-4b88-92f0-8f2e582659ce.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":107,"ko":108,"ko_audio":109,"audio":110,"hint":9,"answers":111,"distractors":112},"Of course. You should see the amount back on your card within a few business days.","당연하죠. 며칠 영업일 내로 카드로 금액이 다시 들어오는 걸 확인하실 수 있을 거예요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F233d6d28-14fc-452a-8b7e-81c6a6e2842b.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fe691c401-b676-491f-8dca-a0515e8e5b8e.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":114,"ko":115,"ko_audio":116,"audio":117,"hint":9,"answers":118,"distractors":119},"Great, thank you so much for your help today.","좋아요, 오늘 도와주셔서 정말 감사합니다.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F10210823-37e6-4c50-9ab0-7acb56d0a7ee.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F88142aec-d5c2-4765-be27-3ea34094e710.mp3",[],[],{"npc":121,"me":122},"https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fchar\u002Fen\u002Fshop-clerk.png","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fchar\u002Fen\u002Fcustomer.png","점원","손님",[126,131,135,139,143,147,152,157],{"en":127,"ko":128,"pron":129,"audio":130},"refund","환불","리펀드","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Fd655a017-e281-49b2-a62f-16a6abf0a2f5.mp3",{"en":132,"ko":133,"pron":133,"audio":134},"receipt","영수증","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Fbd8cec6c-9828-42f7-9298-7e563a111e71.mp3",{"en":136,"ko":137,"pron":137,"audio":138},"broken","고장 난","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F1c88e14a-8a9e-445d-bbf2-d4a301d9bc59.mp3",{"en":140,"ko":141,"pron":141,"audio":142},"exchange","교환하다","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F3679babc-d8a9-4654-8b13-c0e67ec9fecc.mp3",{"en":144,"ko":145,"pron":145,"audio":146},"complaint","불만\u002F항의","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Fe873cdc4-db88-4975-850b-c6d16621a24b.mp3",{"en":148,"ko":149,"pron":150,"audio":151},"warranty","보증(서)","워런티","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F88144746-8b1c-4efc-8b25-4956a50382ca.mp3",{"en":153,"ko":154,"pron":155,"audio":156},"inconvenience","불편","인컨비니언스","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Faacd941e-8eca-4607-abb9-f3a1c32f43f0.mp3",{"en":158,"ko":159,"pron":159,"audio":160},"apologize","사과하다","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F0ce58b00-c68a-47a8-bfe2-6282fe09277f.mp3",[162],{"slug":163,"title":164,"formula":165,"gloss":168},"gr-present-perfect","현재완료 (have + p.p.)",[166,167],"have \u002F has + past participle","Subject + have\u002Fhas + p.p. (+ object\u002Fadverb)","Present Perfect vs Simple Past — \"Is the past connected to now?\"",{"left":170,"right":176},{"id":171,"name":172,"gender":173,"accent":174,"image":175},1,"Rachel","female","US","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fvoice\u002Fen-rachel.png",{"id":177,"name":178,"gender":179,"accent":174,"image":180},2,"Bill","male","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fvoice\u002Fen-bill.png"]