[{"data":1,"prerenderedAt":-1},["ShallowReactive",2],{"pubgrp:cv-internet-problem:en:ko":3},{"type":4,"slug":5,"title":6,"level":7,"goal":8,"image_path":9,"is_locked":10,"is_daily_free":10,"turns":11,"chars":120,"otherName":123,"meName":124,"keyWords":125,"keyGrammar":166,"voices":174},"conversation","cv-internet-problem","인터넷 문제","intermediate","サポート窓口でインターネット接続の問題を伝え、解決方法を聞くことができる。",null,false,[12,16,26,36,43,50,57,64,71,78,85,92,99,106,113],{"type":13,"who":13,"side":14,"en":15,"ko":9},"narration","left","고객이 인터넷 서비스 제공업체의 고객센터에 전화를 걸고 있다.",{"type":17,"who":18,"side":14,"role_name":19,"en":20,"ko":21,"ko_audio":22,"audio":23,"hint":9,"answers":24,"distractors":25},"text","other","サポート担当者","Thanks for calling TechConnect Support. How can I help you today?","TechConnect 고객센터에 전화 주셔서 감사합니다. 무엇을 도와드릴까요?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fee96fdb9-60fd-4a89-8821-b6f1dceee083.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Ff966cbbf-5f73-49a3-a615-24af96c8b682.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":30,"ko":31,"ko_audio":32,"audio":33,"hint":9,"answers":34,"distractors":35},"me","right","顧客","Hi, my internet has been really slow since this morning, and it keeps disconnecting.","안녕하세요, 오늘 아침부터 인터넷이 너무 느리고 계속 끊기네요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F96988f2b-37cf-4da3-9045-0e6ae72fcb4f.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fd1026754-8ef0-4678-8759-2f5c1eaa0a5f.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":37,"ko":38,"ko_audio":39,"audio":40,"hint":9,"answers":41,"distractors":42},"I'm sorry to hear that. First, you have to check if the router's lights are blinking normally. Can you take a look?","그러셨군요, 불편을 드려 죄송합니다. 먼저 공유기 불빛이 정상적으로 깜빡이는지 확인해 주셔야 해요. 한번 봐주시겠어요?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F049990e3-52b8-436e-8155-4a9084050324.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F74b6ebf1-fb59-44ef-942c-6084c032463f.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":44,"ko":45,"ko_audio":46,"audio":47,"hint":9,"answers":48,"distractors":49},"Okay, one of them is red instead of green.","네, 그런데 하나가 초록색이 아니라 빨간색이에요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F361c2942-69e3-42bb-8112-87b881592829.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F8f7b1c2c-802d-4719-bc41-4cd23c3cfcbe.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":51,"ko":52,"ko_audio":53,"audio":54,"hint":9,"answers":55,"distractors":56},"Alright, in that case, you have to unplug the router for about thirty seconds and then plug it back in.","알겠습니다. 그러면 공유기 전원을 뽑아서 30초 정도 기다렸다가 다시 꽂아주셔야 해요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fe664f768-e2e7-4410-8081-1bbf242ca462.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F4f627c8f-218f-4fe1-ac1a-04c8d7287894.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":58,"ko":59,"ko_audio":60,"audio":61,"hint":9,"answers":62,"distractors":63},"I already tried that twice. It didn't help at all.","그건 이미 두 번이나 해봤어요. 전혀 소용이 없었어요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fc90b721d-048c-42ed-9153-1acecd210f28.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F8d89dc7e-38ed-4d31-ace7-7b5d46d946fb.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":65,"ko":66,"ko_audio":67,"audio":68,"hint":9,"answers":69,"distractors":70},"I see. Then you don't have to do it again. Let me check if there's an outage in your area.","아, 그렇군요. 그럼 다시 하실 필요는 없어요. 고객님 지역에 장애가 있는지 확인해볼게요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F1a6ecd77-afaa-4a48-9643-1f14dba9d30a.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F302b4b2e-3f1c-45e6-a13c-f5a079c04354.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":72,"ko":73,"ko_audio":74,"audio":75,"hint":9,"answers":76,"distractors":77},"Sure, please go ahead.","네, 확인 부탁드려요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fcf7a0a4c-59f0-4e54-b403-210ca5fe7c5f.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F38bbccd8-f95f-407d-a287-bccbd39a62d7.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":79,"ko":80,"ko_audio":81,"audio":82,"hint":9,"answers":83,"distractors":84},"There's no outage listed, so a technician has to visit your home to check the line.","등록된 장애는 없네요, 그러면 기사님이 댁에 방문해서 회선을 점검해주셔야 할 것 같아요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F165ae29e-dc15-4a24-9be4-3bfdff12d851.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fa97c9d24-cce2-4fd8-8925-de0f559e7310.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":86,"ko":87,"ko_audio":88,"audio":89,"hint":9,"answers":90,"distractors":91},"Okay. Do I have to be home the whole time, or just at the start?","알겠습니다. 그동안 계속 집에 있어야 하나요, 아니면 처음에만 있으면 되나요?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fc885122a-6a78-4ad9-8b6f-72a6539489a8.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fded0d9a2-84b7-4eab-b152-f9a1ab73dcbc.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":93,"ko":94,"ko_audio":95,"audio":96,"hint":9,"answers":97,"distractors":98},"You have to be there when the technician arrives, but after that it's fine if you step out.","기사님이 도착하실 때는 계셔야 하지만, 그 이후에는 잠깐 외출하셔도 괜찮습니다.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F5cd6bcaf-17c3-4035-a6ce-b473b5b1f01e.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F08bb02e3-0039-4a66-a4a6-c27c41a90fd6.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":100,"ko":101,"ko_audio":102,"audio":103,"hint":9,"answers":104,"distractors":105},"That works for me. Can we schedule the appointment for tomorrow morning?","그 정도면 괜찮네요. 내일 오전으로 예약 잡아드릴 수 있을까요?","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002Fcaee16e8-dec2-484f-9f9e-a56cae3537aa.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002Fec48ea92-d46f-4ce5-980a-269227186864.mp3",[],[],{"type":17,"who":18,"side":14,"role_name":19,"en":107,"ko":108,"ko_audio":109,"audio":110,"hint":9,"answers":111,"distractors":112},"Of course. I've booked a technician for tomorrow at 10 AM. You'll get a confirmation text shortly.","물론이죠. 내일 오전 10시로 기사님 예약해 드렸습니다. 곧 확인 문자를 받으실 거예요.","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F07fef9ed-c536-4d49-84fe-e3806a9b0df2.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F1e3b893b-17bc-4bdc-861b-6b6b817a973d.mp3",[],[],{"type":17,"who":27,"side":28,"role_name":29,"en":114,"ko":115,"ko_audio":116,"audio":117,"hint":9,"answers":118,"distractors":119},"Great, thank you so much for your help!","정말 감사합니다, 큰 도움이 됐어요!","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Ftrans_audio\u002F364f2da8-0908-44e3-8df0-8bd9eab6c460.mp3","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fsentence_audio\u002F7fc728e3-9113-47ec-8551-be46a85e3d04.mp3",[],[],{"npc":121,"me":122},"https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fchar\u002Fen\u002Fsupport-agent.png","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fchar\u002Fen\u002Fcustomer.png","상담원","손님",[126,131,136,141,146,151,156,161],{"en":127,"ko":128,"pron":129,"audio":130},"connection","연결","커넥션","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Fa1f4116f-2582-41dd-b739-019d3ca1b8ea.mp3",{"en":132,"ko":133,"pron":134,"audio":135},"router","공유기(라우터)","라우터","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Fb69074b2-fa67-4f85-aa39-a0bd3ada1921.mp3",{"en":137,"ko":138,"pron":139,"audio":140},"unplug","플러그를 뽑다","언플러그","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F0b9b9f34-50ac-49e9-b326-961add50b63d.mp3",{"en":142,"ko":143,"pron":144,"audio":145},"reset","초기화하다\u002F재설정하다","리셋","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F8aa8841a-807b-457c-bc17-a421fb386d66.mp3",{"en":147,"ko":148,"pron":149,"audio":150},"technician","기사","테크니션","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002Fbde79d8e-197a-41f4-b899-4c2a60b3c22f.mp3",{"en":152,"ko":153,"pron":154,"audio":155},"account","계정","어카운트","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F95871140-20ef-441b-8819-772ff7339ad0.mp3",{"en":157,"ko":158,"pron":159,"audio":160},"outage","(서비스) 장애, 정전","아웃티지","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F0723e09e-9ff9-4aee-9eef-339896a1e30b.mp3",{"en":162,"ko":163,"pron":164,"audio":165},"appointment","예약","어포인트먼트","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fword_audio\u002F1a8aa0a9-9e2e-429b-a7a6-67022cb57f72.mp3",[167],{"slug":168,"title":169,"formula":170,"gloss":173},"gr-have-to","have to",[171,172],"Subject + have to \u002F has to + base verb","Subject + must + base verb","Expressing Obligation: Difference between \"have to\" and \"must\"",{"left":175,"right":181},{"id":176,"name":177,"gender":178,"accent":179,"image":180},1,"Rachel","female","US","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fvoice\u002Fen-rachel.png",{"id":182,"name":183,"gender":184,"accent":179,"image":185},2,"Bill","male","https:\u002F\u002Fpub-96bedcbbfd0f4e5d82c4505745cced9c.r2.dev\u002Fui\u002Fvoice\u002Fen-bill.png"]